BackWarranties
Hot Water Heat Pumps Ltd warrants to the original owner and installation site that our heat pump water heaters are free from defects in materials and workmanship.
Performance Plus Warranty
As of 2025, our residential 8G units (under 24kW) come with a robust 36-month parts warranty and a 24-month labour warranty. This comprehensive coverage extends to standard system components, including the Compressor, Evaporator Coil, Heat Exchanger, and Refrigeration System.
A 10-year Commercial Anti-Corrosion Warranty covers the Titanium Tube within the Heat Exchanger (HX), and this increases to a full 30-year Residential Anti-Corrosion Warranty for residential applications.
Please click here to download a copy of our
Performance Plus Warranty Overview
Warranty Registration Form.
Thermo Plus Warranty
A 24-month Parts and Labour Warranty covers standard system componentry including Compressor, Evaporator Coil, Heat Exchanger and Refrigeration Systems.
A 10-year Residential Anti-Corrosion Warranty covers the Titanium Tube within the Heat Exchanger.
Please click here to download a copy of our
Thermo Plus Warranty Overview
Warranty Registration Form.
Econergy Warranty
Sealed Refrigeration System (Compressor, Expansion Device): 6-year Parts Warranty
All Other Parts (Water System, Electronics): 3-year Labour Warranty
Please click here to download a copy of our