COVID 19 Closure Info

Hot Water Heat Pumps Ltd COVID-19 Update for Customers

Mar 25, 2020

As you have heard the Prime Minister’s announcement yesterday, New Zealand will move to Alert Level 4 within 48 hours.

In line with this guidance we will be closing our factory at 2pm on Wednesday 25th March 2020.

As part of this announcement the government has also provided guidance on the need to continue to supply essential services. These essential services we believe do include servicing home heating systems (Heat Pumps for underfloor heating) which immediately need service to maintain human health and safety at home/work. In doing so continuing to protect our people and customers will remain a top priority for Hot Water Heat Pumps Ltd.


 We are still here to help:

•       For technical and service requests, please contact: Michael
•       For general Sales/ technical inquiries, please contact: Adrian
•       If you urgently need to pick up a product/ part, and also need help with general sales & domestic hot water, please contact:  Kevin
•       For project sales, fabric ducting and indoor pool inquiries, please contact: Bahman

Please follow all good hygiene practices, maintain social distances and avoid handshakes to ensure the risk of any transmission is avoided, when and if you need to pick up any product/parts.

These are challenging and uncertain times for all of us and we are sure we will get through this hurdle together.

We appreciate your patience and your support. Our teams are still available if there is anything we can do to help, so please do not hesitate to contact us.

From the team

Hot Water Heat Pumps Ltd
0800 33 66 33