Warranties

Hot Water Heat Pumps Ltd warrants to the original owner and installation site that our heat pump water heaters are free from defects in materials and workmanship.

Performance Plus Warranty

A 24-month Parts and Labour Warranty covers standard system componentry including Compressor, Evaporator Coil, Heat Exchanger and Refrigeration Systems.

A 10-year Commercial Anti-Corrosion Warranty covers the Titanium Tube within the Heat Exchanger (HX), and this increases to a full 30-year Residential Anti-Corrosion Warranty for residential applications.

Please click here to download a copy of our Performance Plus Warranty Overview and Warranty Registration Form.

Thermo Plus Warranty

A 24-month Parts and Labour Warranty covers standard system componentry including Compressor, Evaporator Coil, Heat Exchanger and Refrigeration Systems.

A 10-year Residential Anti-Corrosion Warranty covers the Titanium Tube within the Heat Exchanger.

Please click here to download a copy of our Thermo Plus Warranty Overview and Warranty Registration Form.

Econergy Warranty

A 6-year Parts Warranty covers the Econergy unit.

The sealed refrigeration system including the compressor, and the expansion device have a 6-year Parts Warranty. Other parts including the water system, and electronics have a 3-year Parts and Labour Warranty at which point the warranty reverts to "Back to Base" for a final 3-years.

Please click here to download a copy of our Econergy Warranty Overview and Installation Declaration.