Product Quickfind

Frequently Asked Questions (FAQs)

Why do you size your heat pumps on the surface area of the pool, and not the volume of water?

Do I need to use a heat retention (thermal) cover?

What is the life expectancy of your heat pumps?

What is extended season considered to be?

Why is it you have told us we need a smaller/different size heat pump to other brand heat pumps.

Is there efficiency loss in winter?

What is the lowest air temperature "Performance Plus" heat pumps can operate in?

Does your unit have a de-ice control?

Why are your unit so big compared to another brand unit with the same rating?

What is wet bulb air temperature?

Does my pool need to be insulated?